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Common Questions
Clear policies and answers
Straightforward guidelines for immediate digital access, domestic and international shipping, and simple physical returns.
Instant Digital Access
Physical Dispatch
Returns & Exchanges
Download links arrive via confirmation email instantly upon completed checkout. You can re-download active assets up to five times directly from your receipt.
Apparel and handcrafted jewelry orders ship in plastic-free packaging within two business days. Tracking details update as soon as parcels depart our studio.
Unworn clothing and jewelry may be returned within 30 days of delivery. Digital download licenses are non-refundable once files are accessed.